Delivery & Returns

Shipping
We aim to dispatch all orders within 1 working day. If this is not possible we will notify you the same day.


UK Mainland
Royal Mail First Class - £3.50 - Orders up to £80
Free delivery to orders over - £80

Please allow 3-5 working days for your parcel to be delivered.

 UK Mainland Next Day Delivery   -  £7 (not available for weekend orders)

Free Local Pick Up

You can order online and pick up from us in store, just use storepickup code at checkout. Enter the code in the discount box, then apply.

This code cannot be used together with any other online discount codes available at the time. 

 

International delivery

Our standard delivery charge to EU countries is £7.50 via Royal Mail - Tracked and signed.

Estimated delivery to Europe 3 - 5 working days.

 

Shipping worldwide £15 (parcels up to 2kg) by Royal mail - Tracked and signed. 

Estimated delivery worldwide within 5 - 7 working days.

 

We aim to post within one working day. If this is not possible we will notify you the same day.

Europe and international orders dispatched via Royal Mail - Tracked and signed.

 

Returns

We accept returns within 28 days.

If you require a refund return within 14 days or return within 28 days for a credit voucher.

Returned items must have all labels and tags intact and be in the condition as received.

Unwanted items to be returned to:                                                                                     Betty McKenzie, 15 Market Street, Cleethorpes,  DN35 8LY    N.E.Lincolnshire.

Copyright © 2019 Betty Mckenzie |